Returns & Exchanges
At Oliver Cabell, we take pride in our handcrafted goods and want you to be perfectly satisfied with your purchase. If you are not completely happy, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original Oliver Cabell box and dust bag, ensuring the product is in its original, unworn condition to qualify for a refund.
- 3.Label and Ship
Download and print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at the designated carrier location.
- 4.Processing and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5 to 10 business days.